Managed IT Service Provider (MSP) – Definition

Managed IT Service Provider (MSP) is simply the outsourcing of certain processes, network & systems functions, security administration or other IT related implementations aimed to improve your business operations and reduce expenses. It’s an alternate option to the on-demand outsourcing where the service provider performs services and then bills the customer only for the job that was completed.

With this contracted partnership model, the client or customer is the agency that governs and has direct overview of the organization or systems that are managed while the Managed Services Provider (MSP) is providing the IT structure and delivering the managed services. The client and the MSP are partnered by a contractual, service-level agreement that clearly identifies the performance and quality agreements of their relationship.

Sequentur is a cloud based Managed Service Provider offering:

  • IT Services
  • Security
  • Disaster Recovery
  • Systems Administration
  • Staff Training

These services are offered both remotely and on premise in Washington DC and Tampa Bay Florida.